All systems are operational

About This Site

This page provides real-time status information for our infrastructure and services. It shows the current operational status of each component, ongoing incidents affecting our services, and upcoming planned maintenance.

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Maintenance
ANX18 - Location Sydney - Software Component updates

We are deploying updates for different components in this location to ensure and improve service quality. V3428-V3492

ANX04 - Vienna (AT) & ANX25 Frankfurt (DE) - Network Maintenance

We are going to perform a network maintenance on 2026-10-01 08:30 to 10:30 UTC. During that maintenance we don't expect any impact to your services, however you may experience brief packet loss or latency increases.

cloud computing stack maintenance cycle

We will deploy updates to our cloud computing stack to ensure service quality in the next weeks.

The update might cause a degraded VM-performance for a few seconds but should not have any other impact on operation. We will monitor the systems tightly through these service-updates and will roll-back when we detect problems.

The service will span all our locations and we will communicate the exact time of updates in the different locations via this site. All notifications will include the service-code V3428-V3492. If you experience problems during these deployment periods in an affected location please contact us via a ANXSUP ticket via support@anexia.com citing this service-code so we can quickly relate the tickets.

The update will include updates for different components in our stack network configuration updates to ensure multicast packet delivery in different configurations.

ANX43 - Delhi (IN) - Switching Software Update

We are performing necessary Software Updates for our Switching environment. This is a follow-up maintenance for the previously completed maintenace which took place on the 8th of October 2026 at 10:00 UTC.

During this maintenance window you may experience an outage of up to 10 minutes to your services. We are doing our best to keep the outage for your services as short as possible.

We apologize for any inconvenience this may cause and appreciate your understanding.

Past Incidents

10th September 2026

No incidents reported

9th September 2026

No incidents reported

8th September 2026

Intermittent connectivity issues between ANX77 and ANX84

We are experiencing intermittent reachability problems affecting communications between the ANX77 and ANX84 sites. The cause is currently under investigation and our team is actively working to resolve the issue.

  • Between 15:01 and 16:10 CEST ANX77 and ANX84 experienced unusually high traffic spikes and intermittent connectivity issues. Our investigation identified the cause as a DDoS attack, which has been successfully mitigated by our DDos Protection Service.

    The incident is now marked as resolved, and normal service has been restored.

  • ANX04 Compute Host Failure in Virtualization Environment

    At 00:44 UTC, our monitoring systems detected an issue affecting a host within our virtualization environment and our on-call team was immediately alerted. The host failure impacted a number of virtual machines running on it, prompting our team to initiate an evacuation of all affected VMs to a healthy host in order to restore functionality. Affected customers were informed via our notification system during the night as the incident unfolded. By 03:20 UTC, all affected virtual machines were fully operational again and functionality was restored.

    7th September 2026

    No incidents reported