At 00:44 UTC, our monitoring systems detected an issue affecting a host within our virtualization environment and our on-call team was immediately alerted. The host failure impacted a number of virtual machines running on it, prompting our team to initiate an evacuation of all affected VMs to a healthy host in order to restore functionality. Affected customers were informed via our notification system during the night as the incident unfolded. By 03:20 UTC, all affected virtual machines were fully operational again and functionality was restored.