All systems are operational

About This Site

This page provides real-time status information for our infrastructure and services. It shows the current operational status of each component, ongoing incidents affecting our services, and upcoming planned maintenance.

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Maintenance
ANX18 - Location Sydney - Software Component updates

We are deploying updates for different components in this location to ensure and improve service quality. V3428-V3492

ANX04 - Vienna (AT) & ANX25 Frankfurt (DE) - Network Maintenance

We are going to perform a network maintenance on 2026-10-01 08:30 to 10:30 UTC. During that maintenance we don't expect any impact to your services, however you may experience brief packet loss or latency increases.

cloud computing stack maintenance cycle

We will deploy updates to our cloud computing stack to ensure service quality in the next weeks.

The update might cause a degraded VM-performance for a few seconds but should not have any other impact on operation. We will monitor the systems tightly through these service-updates and will roll-back when we detect problems.

The service will span all our locations and we will communicate the exact time of updates in the different locations via this site. All notifications will include the service-code V3428-V3492. If you experience problems during these deployment periods in an affected location please contact us via a ANXSUP ticket via support@anexia.com citing this service-code so we can quickly relate the tickets.

The update will include updates for different components in our stack network configuration updates to ensure multicast packet delivery in different configurations.

ANX43 - Delhi (IN) - Switching Software Update

We are performing necessary Software Updates for our Switching environment. This is a follow-up maintenance for the previously completed maintenace which took place on the 8th of October 2026 at 10:00 UTC.

During this maintenance window you may experience an outage of up to 10 minutes to your services. We are doing our best to keep the outage for your services as short as possible.

We apologize for any inconvenience this may cause and appreciate your understanding.

Past Incidents

2nd September 2026

Global Connectivity Issue

We are currently investigating a connectivity issue impacting connectivity across all regions. Initial findings point to a disruption originating in the ANX04 region. Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide further updates as more information becomes available.

  • Issue is fixed, all services operational again.

  • Issue seems resolved, we are now "just" watching the situation.

  • We seem to have identified the underlying issue and are working on restoring all services.

  • We are still investigating the root cause by isolating different services. Update as soon as possible.

  • 1st September 2026

    No incidents reported

    31st August 2026

    ANX06 Datacenter ANEXIA Service Incident in DE, Munich

    Customers in Munich are experiencing a widespread power outage, resulting in loss of electricity across residential and commercial areas. The cause is currently under investigation, and our team is actively working to resolve the issue. The next update will be provided at 2026-08-31 08:44 UTC.

  • The power outage in Munich was resolved at 09:58 UTC. The incident was caused by a power interruption at the data center. Power and connectivity have since been fully restored and services are operating normally.

  • 30th August 2026

    No incidents reported