All systems are operational

About This Site

This page provides real-time status information for our infrastructure and services. It shows the current operational status of each component, ongoing incidents affecting our services, and upcoming planned maintenance.

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Maintenance
ANX18 - Location Sydney - Software Component updates

We are deploying updates for different components in this location to ensure and improve service quality. V3428-V3492

ANX04 - Vienna (AT) & ANX25 Frankfurt (DE) - Network Maintenance

We are going to perform a network maintenance on 2026-10-01 08:30 to 10:30 UTC. During that maintenance we don't expect any impact to your services, however you may experience brief packet loss or latency increases.

cloud computing stack maintenance cycle

We will deploy updates to our cloud computing stack to ensure service quality in the next weeks.

The update might cause a degraded VM-performance for a few seconds but should not have any other impact on operation. We will monitor the systems tightly through these service-updates and will roll-back when we detect problems.

The service will span all our locations and we will communicate the exact time of updates in the different locations via this site. All notifications will include the service-code V3428-V3492. If you experience problems during these deployment periods in an affected location please contact us via a ANXSUP ticket via support@anexia.com citing this service-code so we can quickly relate the tickets.

The update will include updates for different components in our stack network configuration updates to ensure multicast packet delivery in different configurations.

ANX43 - Delhi (IN) - Switching Software Update

We are performing necessary Software Updates for our Switching environment. This is a follow-up maintenance for the previously completed maintenace which took place on the 8th of October 2026 at 10:00 UTC.

During this maintenance window you may experience an outage of up to 10 minutes to your services. We are doing our best to keep the outage for your services as short as possible.

We apologize for any inconvenience this may cause and appreciate your understanding.

Past Incidents

29th August 2026

No incidents reported

28th August 2026

ANX38 Connectivity ANEXIA Service Incident in TH, Bangkok

We're currently experiencing routing issues at our location TH, Bangkok resulting in a service degradation. We're in contact with our providers and will update you shortly.

Status: Investigating Affected Systems: ANX38 Connectivity

  • Full network redundancy has been restored for the affected location. All services are operating normally.

    Status: Resolved Duration: 08/28/2026 06:05 UTC – 08/28/2026 07:32 UTC Root Cause: The issue was temporarily mitigated through routing adjustments on our side. In the meantime, the root cause was identified and resolved: a faulty backbone router within the provider network was deactivated. Our routing adjustments were subsequently reverted, and the connection has remained stable since..

    We apologize for any inconvenience this may have caused.

  • 27th August 2026

    No incidents reported

    26th August 2026

    No incidents reported