All systems are operational

About This Site

This page provides real-time status information for our infrastructure and services. It shows the current operational status of each component, ongoing incidents affecting our services, and upcoming planned maintenance.

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Maintenance
ANX18 - Location Sydney - Software Component updates

We are deploying updates for different components in this location to ensure and improve service quality. V3428-V3492

ANX04 - Vienna (AT) & ANX25 Frankfurt (DE) - Network Maintenance

We are going to perform a network maintenance on 2026-10-01 08:30 to 10:30 UTC. During that maintenance we don't expect any impact to your services, however you may experience brief packet loss or latency increases.

cloud computing stack maintenance cycle

We will deploy updates to our cloud computing stack to ensure service quality in the next weeks.

The update might cause a degraded VM-performance for a few seconds but should not have any other impact on operation. We will monitor the systems tightly through these service-updates and will roll-back when we detect problems.

The service will span all our locations and we will communicate the exact time of updates in the different locations via this site. All notifications will include the service-code V3428-V3492. If you experience problems during these deployment periods in an affected location please contact us via a ANXSUP ticket via support@anexia.com citing this service-code so we can quickly relate the tickets.

The update will include updates for different components in our stack network configuration updates to ensure multicast packet delivery in different configurations.

ANX43 - Delhi (IN) - Switching Software Update

We are performing necessary Software Updates for our Switching environment. This is a follow-up maintenance for the previously completed maintenace which took place on the 8th of October 2026 at 10:00 UTC.

During this maintenance window you may experience an outage of up to 10 minutes to your services. We are doing our best to keep the outage for your services as short as possible.

We apologize for any inconvenience this may cause and appreciate your understanding.

Past Incidents

9th August 2026

No incidents reported

8th August 2026

No incidents reported

7th August 2026

No incidents reported

6th August 2026

Engine Platform Outage - Engine - Major Service Disruption

We are experiencing a major outage affecting our engine, resulting in service unavailability. The root cause is under investigation and our team is actively working to restore functionality.

  • All services are back online and the platform is operating normally. The issue has been resolved and we are monitoring the environment to ensure continued stability.

  • Final tasks are currently in progress, so we are extending the maintenance window beyond 00:00 UTC+2 to ensure a thorough completion. All nodes will be brought back online once verification is complete, and the next update will be provided at 00:30 UTC.

  • The maintenance window has to be extended beyond the original schedule until all nodes are verified ready for service, to ensure safety. Our team remains actively working on the issue. The next update will be posted at 21:30 UTC.

  • Visible progress has been made, and further analysis confirms that no customer systems experienced any service interruption during the incident. Our team continues to work on finalizing restoration, with the next update scheduled for 20:00 UTC.

  • All dependent systems are online and no blockers remain. Full service restoration is expected to be finalized within the next 2 hours, and our team is actively working on the fix. The next update will be provided at 19:30 UTC.

  • The root cause of the engine platform outage has been identified, and our team is actively implementing a fix. Service restoration is in progress