All systems are operational

About This Site

This page provides real-time status information for our infrastructure and services. It shows the current operational status of each component, ongoing incidents affecting our services, and upcoming planned maintenance.

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Maintenance
ANX18 - Location Sydney - Software Component updates

We are deploying updates for different components in this location to ensure and improve service quality. V3428-V3492

ANX04 - Vienna (AT) & ANX25 Frankfurt (DE) - Network Maintenance

We are going to perform a network maintenance on 2026-10-01 08:30 to 10:30 UTC. During that maintenance we don't expect any impact to your services, however you may experience brief packet loss or latency increases.

cloud computing stack maintenance cycle

We will deploy updates to our cloud computing stack to ensure service quality in the next weeks.

The update might cause a degraded VM-performance for a few seconds but should not have any other impact on operation. We will monitor the systems tightly through these service-updates and will roll-back when we detect problems.

The service will span all our locations and we will communicate the exact time of updates in the different locations via this site. All notifications will include the service-code V3428-V3492. If you experience problems during these deployment periods in an affected location please contact us via a ANXSUP ticket via support@anexia.com citing this service-code so we can quickly relate the tickets.

The update will include updates for different components in our stack network configuration updates to ensure multicast packet delivery in different configurations.

ANX04 - Vienna (AT) & ANX25 - Frankfurt (DE) – Network Maintenance

We will be performing network improvements at the following backbone sites:

  • ANX04 – Vienna (AT)
  • ANX25 – Frankfurt (DE)

During this maintenance, you may experience brief latency spikes or packet loss. We apologize for any inconvenience and appreciate your understanding.

Past Incidents

23rd June 2026

No incidents reported

22nd June 2026

No incidents reported

21st June 2026

No incidents reported

20th June 2026

No incidents reported

19th June 2026

ANX04 Connectivity Reduced Network Redundancy – Connectivity – Vienna

Due to an external event, we are currently experiencing reduced network redundancy in the Vienna region. Our redundancy measures are in place and customers are not experiencing any impact. Additional redundancy mechanisms remain fully operational, and the affected infrastructure continues to operate without a single point of failure (SPOF).

The following locations are affected by the reduced redundancy:

  • ANX03
  • ANX04
  • ANX17
  • ANX90
  • ANX103
  • ADZ001

We are working to restore full redundancy and are continuously monitoring the situation.

We will provide an update as soon as we have more information.

  • Full network redundancy has been restored for all affected locations. All services are operating normally. We thank you for your patience during this time.

  • Restoration work has been completed for the first lines. Full redundancy is being restored progressively. We continue to monitor the situation closely. We will provide a further update once all lines have been restored.

  • Repair work at the affected location is ongoing. Our redundancy measures remain in place and your services continue to operate without impact. No action is required on your end. Work to restore full redundancy has commenced and we expect to bring the first lines back into operation by this evening. We will continue to keep you informed and will provide an update as soon as we have further information.

  • Access to the affected area has been granted. An external team is currently on-site assessing the situation. At this time, we are unable to provide an estimated time of resolution. We will share a further update as soon as we have more information.

  • Access to the affected area is currently restricted due to ongoing safety measures by local authorities. As a result, restoration work cannot commence at this time. We are in close coordination with the relevant parties and will provide a further update as soon as access is granted and work can begin.