All systems are operational

About This Site

This page provides real-time status information for our infrastructure and services. It shows the current operational status of each component, ongoing incidents affecting our services, and upcoming planned maintenance.

You may subscribe to this page to receive updates by email.

Maintenance
ANX18 - Location Sydney - Software Component updates

We are deploying updates for different components in this location to ensure and improve service quality. V3428-V3492

ANX04 - Vienna (AT) & ANX25 Frankfurt (DE) - Network Maintenance

We are going to perform a network maintenance on 2026-10-01 08:30 to 10:30 UTC. During that maintenance we don't expect any impact to your services, however you may experience brief packet loss or latency increases.

cloud computing stack maintenance cycle

We will deploy updates to our cloud computing stack to ensure service quality in the next weeks.

The update might cause a degraded VM-performance for a few seconds but should not have any other impact on operation. We will monitor the systems tightly through these service-updates and will roll-back when we detect problems.

The service will span all our locations and we will communicate the exact time of updates in the different locations via this site. All notifications will include the service-code V3428-V3492. If you experience problems during these deployment periods in an affected location please contact us via a ANXSUP ticket via support@anexia.com citing this service-code so we can quickly relate the tickets.

The update will include updates for different components in our stack network configuration updates to ensure multicast packet delivery in different configurations.

ANX04 - Vienna (AT) & ANX25 - Frankfurt (DE) – Network Maintenance

We will be performing network improvements at the following backbone sites:

  • ANX04 – Vienna (AT)
  • ANX25 – Frankfurt (DE)

During this maintenance, you may experience brief latency spikes or packet loss. We apologize for any inconvenience and appreciate your understanding.

Past Incidents

10th June 2026

No incidents reported

9th June 2026

Engine VM creation is limited

Currently, creating new VMs via the Engine UI is no longer working due to a UI change that was released yesterday evening. This does not affect API functionality.

Status: Investigating Affected Services: Anexia Dynamic Compute Started: 06/09/2026 08:27

We will update this post as soon as we have more information.

  • The issue affecting Anexia Dynamic Compute has been resolved.

    Status: Resolved Duration: 06/09/2026 08:27 – 06/09/2026 10:20 Action Taken: Yesterday's change has been rolled back.

    We apologize for any inconvenience this may have caused.

  • A fix has been deployed and we are actively monitoring the systems.

    Status: Monitoring Affected Systems: Anexia Dynamic Compute

    We will resolve this incident once stability has been confirmed.

  • We have identified the cause of the issue affecting Anexia Dynamic Compute.

    Status: Identified Root Cause: Due to a UI change, the create modal was no longer working in the Engine. Affected Service: Anexia Dynamic Compute Next Step: We are actively working on a fix.

    The next update will follow in approximately 30 minutes.

  • 8th June 2026

    No incidents reported

    7th June 2026

    No incidents reported