We are experiencing a major outage affecting our engine, resulting in service unavailability. The root cause is under investigation and our team is actively working to restore functionality.
All services are back online and the platform is operating normally. The issue has been resolved and we are monitoring the environment to ensure continued stability.
Final tasks are currently in progress, so we are extending the maintenance window beyond 00:00 UTC+2 to ensure a thorough completion. All nodes will be brought back online once verification is complete, and the next update will be provided at 00:30 UTC.
The maintenance window has to be extended beyond the original schedule until all nodes are verified ready for service, to ensure safety. Our team remains actively working on the issue.
The next update will be posted at 21:30 UTC.
Visible progress has been made, and further analysis confirms that no customer systems experienced any service interruption during the incident. Our team continues to work on finalizing restoration, with the next update scheduled for 20:00 UTC.
All dependent systems are online and no blockers remain. Full service restoration is expected to be finalized within the next 2 hours, and our team is actively working on the fix. The next update will be provided at 19:30 UTC.
The root cause of the engine platform outage has been identified, and our team is actively implementing a fix. Service restoration is in progress
