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Live System Status

All systems are operational

Stickied Incidents

6th August 2026

Engine Platform Outage - Engine - Major Service Disruption

We are experiencing a major outage affecting our engine, resulting in service unavailability. The root cause is under investigation and our team is actively working to restore functionality.

  • All services are back online and the platform is operating normally. The issue has been resolved and we are monitoring the environment to ensure continued stability.

  • Final tasks are currently in progress, so we are extending the maintenance window beyond 00:00 UTC+2 to ensure a thorough completion. All nodes will be brought back online once verification is complete, and the next update will be provided at 00:30 UTC.

  • The maintenance window has to be extended beyond the original schedule until all nodes are verified ready for service, to ensure safety. Our team remains actively working on the issue. The next update will be posted at 21:30 UTC.

  • Visible progress has been made, and further analysis confirms that no customer systems experienced any service interruption during the incident. Our team continues to work on finalizing restoration, with the next update scheduled for 20:00 UTC.

  • All dependent systems are online and no blockers remain. Full service restoration is expected to be finalized within the next 2 hours, and our team is actively working on the fix. The next update will be provided at 19:30 UTC.

  • The root cause of the engine platform outage has been identified, and our team is actively implementing a fix. Service restoration is in progress

    • Past Incidents

    28th August 2026

    ANX38 Connectivity ANEXIA Service Incident in TH, Bangkok

    We're currently experiencing routing issues at our location TH, Bangkok resulting in a service degradation. We're in contact with our providers and will update you shortly.

    Status: Investigating Affected Systems: ANX38 Connectivity

  • Full network redundancy has been restored for the affected location. All services are operating normally.

    Status: Resolved Duration: 08/28/2026 06:05 UTC – 08/28/2026 07:32 UTC Root Cause: The issue was temporarily mitigated through routing adjustments on our side. In the meantime, the root cause was identified and resolved: a faulty backbone router within the provider network was deactivated. Our routing adjustments were subsequently reverted, and the connection has remained stable since..

    We apologize for any inconvenience this may have caused.

    • 27th August 2026

    No incidents reported

    26th August 2026

    No incidents reported

    25th August 2026

    No incidents reported